

Wikipedia says that 12% of Finns own a gun, so I’m not sure where you’re getting 38% of households.
Finland also does not allow owning guns for personal protection, open or concealed carry, has mandatory military service, and most of the guns owned are long guns used for hunting and sport shooting. To get a license for a pistol you have to be over 20 and demonstrated over 2 years of experience sport shooting pistols.
He explicitly states that it is not 0% of his time due to being bombarded with support requests.
Are you volunteering to field the support requests?