Defined communication channels for feature requests, places to report bugs, delegate to others some/more of the community management, put together a FAQ and more docs, and so on.
If only there were any other developers on the Internet that they could have learned from and taken an example. If only anyone had ever written an application before.
This line made me laugh:
If only there were any other developers on the Internet that they could have learned from and taken an example. If only anyone had ever written an application before.