I’m assuming they stuck a camera to an LLM?
Tech companies are treating LLMs like how people back in the day would put asbestos or mercury in everything. “It’s good at this one thing, it’s gotta work for other stuff too.”
It’s got Radium! It’s what the body craves!
There isn’t really a good rental company but Hertz towers above the rest as the worst. I’ve gone to pick up a car I reserved at noon on a Wednesday and there was just nobody there to give me the key and no one to answer a phone.
Is Hertz still renting cars to people, then reporting them stolen so the people who rented the cars get pulled over by psycho aggressive cops and run the very real risk of being shot/killed?
My car needed some repair work. Insurance set me up for a rental with Hertz who told me not to pay for bridge tolls with my own car’s transponder. When I take the car back, they tell me I’ll be invoiced later for the tolls. Had 4 toll crossings which ordinarily would come to less than $30 (even less if I had used the transponder).
A month later, the Hertz charges show up: $77 (including ‘processing fee’). Called and complained. They said they’d look into it. Never heard back.
Not using them again.
Yeah, never use rental car agency toll payment. Too late for you now, but they treat it the same way they do the gas fill charges. If they do it they’ll double the cost. Use your own toll pass if you have one, add the rental plate to the pass while you’re using it.
They did something similar to me in Florida, hit me for 400 fucking dollars. I use Avis now.
AI is going to make customer service so much worse than it is now. Makes me want to be a customer as infrequently as possible.
I can’t load the link but the human beings at places like Enterprise where I usually rent are totally reasonable. They’re always like, don’t worry, only big things are an issue.
And just like that, I never rented from Hertz again.
Yeah people will not bother to risk losing so much money or a day argueing for a Camry. I had to do that once with a local rental here and never used them again despite them having better cars and cheaper price.
I got a ticket in France (I’m from the US) in a Hertz rental and never paid it, so I too will never rent from Hertz again.
It’s almost certainly programmed to find damage that doesn’t exist and price gouge you for it, but they haven’t found that sweet spot yet, where you can get people to pay more without putting up a fight.
I’ve had all of my wheels stolen before. That was an awkward teams meeting, explaining why I was not there in person. The photographs I sent into the chat made it more entertaining though.
I think the weirdest part was how nonchalant that Hertz rep was about the situation. Because this shit happens all the time
Steve Lehto did a video on this too. Hertz is a garbage company. https://youtu.be/kGgPEIv65pU
