Delta has a long-term strategy to boost its profitability by moving away from set fares and toward individualized pricing using AI. The pilot program, which uses AI for 3% of fares, has so far been “amazingly favorable,” the airline said. Privacy advocates fear this will lead to price-gouging, with one consumer advocate comparing the tactic to “hacking our brains.”
They sure seem to suck less than the others. American? Never. Do they just hate customers? United…if I have to.
This kind of blows my mind. Globally The top three airlines for being on time in order were: Aeromexico, Suadi, and Delta.
Experiences differ. I’ll say I’ve had more bad experiences with Delta than United. American is still the worst of the three big ones domestically. I fly United for work and will have a delay maybe once every 10 flights and I’m constantly flying and always have at least one connection.
I’ve personally had a better experience with United, than any of the others. Doesn’t mean they still don’t have issues. I just mostly picked them because of my home airport having more United gates and connecting in Denver is a more convenient “mid-point” to split my flight times.
I appreciate the feedback. We both agree that American is the worst, and I think that is true.
I don’t fly as often as you, but I fly internationally and of the US airlines, Delta has been the most consistent for me. But then again, I still am bitter after getting stuck in an airport at 2 AM (flight was at 10) because United kept saying this plane will leave, just wait. They knew the whole time it was not going anywhere after I talked to some people that work there.
I have been stranded by many airlines, for many reasons, but rarely has one been so bold.