• kylian0087@lemmy.dbzer0.com
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    4 hours ago

    Proofs the UK is a shithole as well funnily enough.

    Nothing against the Brits but their government oh damn that’s bad.

      • Fraction9170@infosec.pub
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        1 hour ago

        Yep. This is just the first. As long as individuals submit to these ID verifications, services which provide them will be highly targeted. I find it ridiculous that 1.5 million people actually submitted their info to access discord instead of finding a workaround or alternative. I can only imagine how many are gullible enough to verify on porn sites.

      • Reginald_T_Biter@lemmy.world
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        1 hour ago

        We’ll be reminiscing about good old boring Starmer once Lord Gobshite inevitably gets voted in by a load of gammons

  • Octagon9561@lemmy.ml
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    6 hours ago

    And this is why this provide xyz private information for verification bs should be illegal

    • ILikeBoobies@lemmy.ca
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      31 minutes ago

      And why any service asking it should be moved on from.

      Pretty sure these people could have found a teamspeak, matrix, or mumble server without the requirement.

  • TheObviousSolution@lemmy.ca
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    6 hours ago

    I’ve criticized the sort of personal information that is allowed to be managed by banking entities in the cases of Accidental Americans, where people who have nothing to do with America except that they were born in the US have their data handled by private entities to be passed onto governments they’ve never been in. Public entities that should handle and be responsible for it in their actual home countries want to wash their hands off from them and there’s too much money against too small of a minority for anyone to care about their rights. It doesn’t matter how banks have consistently proven that they or their staff can act criminally, either.

    At least here, it affects a lot more people so it will likely bring in the change and reform it needs, even if the sensitivity of this data is significantly less.

    Gonna have to say, this guy is definitely gonna be screwed by this:

  • chatokun@lemmy.dbzer0.com
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    12 hours ago

    Hmm, I don’t recall ever doing age verification for Discord. Were older accounts grandfather’d in, or is it currently limited by region or something?

    • Holytimes@sh.itjust.works
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      5 hours ago

      Any time your account gets locked for age reason it requires it. So if you have never had an age lock it’s unlikely you had to do it.

      It’s as easy as someone reporting you for being underage with no proof or even just saying “I’m 14 and what is this” as a meme to get locked tho.

      Hell the auto flag system can hit you if you just talk like a kid sometimes.

    • SoftestSapphic@lemmy.world
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      12 hours ago

      I think it’s a UK thing

      They have been passing legislation to basically dox their citizens for them to gain access to the internet

      • themachinestops@lemmy.dbzer0.com
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        9 hours ago

        It was obvious things like this will happen, unlike banks and government sites social media sites don’t have strict cyber security requirements and they want these sites to have a government ID. It was a bad idea from the start.

        • Echo Dot@feddit.uk
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          10 hours ago

          Yeah it’s like the government want to get sued. They are better than the previous administration but that’s a pretty low bar

    • newcool1230@lemmy.ml
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      12 hours ago

      I believe people from EU and people who say they were under 13 and got reported. They needed to send in a pic of them holding their ID to get unbanned.

  • plz1@lemmy.world
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    15 hours ago

    The fact that these photos and PII (personally identifiable information) were not destroyed after the verification process was certified is absolutely atrocious OpSec. I don’t even care which of the two companies is ultimately responsible, because they are both responsible.

    1. Zendesk for their bad OpSec
    2. Discord for both outsourcing this AND not having contractual requirements to properly secure and destroy PII when it was no longer required.

    I work in IT, and treat PII like it’s dangerously radioactive, because in the digital world, it really is.

    • luciferofastora@feddit.org
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      8 hours ago

      Me when I get a request for PII pertaining to a suspected corruption case: Have one of our corporate lawyers give me a written and explicit statement of what data I’m supposed to send to whom or get bent. I’m not touching that with a ten foot pole and gloves unless I have a legally solid affirmation that what I’m doing won’t come back to bite me, and that our workers’ council knows about it and will back me up.

      I’m reluctant to even confirm that I can get that information in the first place. I mean, I’m the one with full access to the audit tool, so I probably do, but I’d have to access that data in the first place to check. I don’t think that anyone would notice or care so long as I don’t share that information, but as you said: dangerously radioactive; don’t touch if I can help it.

    • TomArrr@lemmy.world
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      11 hours ago

      “Apparently” only those who were challenging the verification results and uploaded awaiting reverification are affected.

      Not that that isn’t bad enough

      • Kissaki@feddit.org
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        10 hours ago

        That’s even worse, in my eyes. Maybe not in scale, but when appeal process is more vulnerable, that seems very questionable.

    • Zen_Shinobi@lemmy.world
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      13 hours ago

      Right. It blows me away the required training we have to do for physical files more secured than Fort Knox! Tech world? Eh just throw it in the recycle bin

    • seraphine@lemmy.blahaj.zone
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      51 minutes ago

      discord isn’t at fault here. I don’t say they do bad stuff, i just want to stick to the facts. It’s the UK government who forced them in the first place

      • viking@infosec.pub
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        30 minutes ago

        They enforced the verification, but discord was supposed to delete the images right after.

  • HexesofVexes@lemmy.world
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    7 hours ago

    So, I looked at age verification - it was made clear photos were on device only and never transmitted.

    If this turns out to be false, then the legal fallout would be apocalyptic.

    (Edit: or not, see the comment by ambitiousprocess below)

    • lemmyout@lemmy.zip
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      13 hours ago

      What legal fallout? Discord made users agree to new terms just a week ago that involves forced arbitration.

      • ms.lane@lemmy.world
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        46 minutes ago

        Sounds like Discord is about to have 2 million cases of arbitration to sort out.

        One person takes them to arbitration, it’s short work for their legal team, if 1000 do it’s harder, if 100,000 do, you still have to respond in a timely manner. The costs would be astronomical.

        Valve and a few others removed it for that reason, it’s a bomb waiting to blow.

      • Azzu@lemmy.dbzer0.com
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        7 hours ago

        Forced arbitration clauses are not legal in many European jurisdictions, so “agreeing” to them didn’t actually do anything.

        • Amju Wolf@pawb.social
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          6 hours ago

          Are they legal in any EU jurisdictions? I’d hope not.

          Not to mention half of their TOS being illegal/unenforceable in the first place.

      • Holytimes@sh.itjust.works
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        5 hours ago

        Forced arbitration tends to backfire massively when you have something of this scale because of everyone starts doing it. The cost of that forced arbitration is more than what the lawsuits would have been without it. It’s a big reason why like steam got rid of it. If you get too many people trying to go after you, it’s just not worth it and costs too much.

    • AmbitiousProcess (they/them)@piefed.social
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      17 hours ago

      These were photos submitted via the compromised support provider (Zendesk) via the Discord support portal.

      Automated age verification via their partner (k-ID, which has its own issues) is a separate system, which was only available to some users. Other users had to contact Discord support manually and submit photo ID, which went through Zendesk, which was then compromised in this breach.

      https://support.discord.com/hc/en-us/articles/360041820932-Help-I-m-old-enough-to-use-Discord-in-my-country-but-I-got-locked-out

      Additionally, for the automated process, it’s the video selfie that’s on-device and never transmitted, but photos of your ID and selfie photo are transmitted, just supposedly deleted afterwards. Those ones are *not included in this breach, as far as we’re aware, as it’s an entirely different third-party with wholly separate infrastructure.

      • NuXCOM_90Percent@lemmy.zip
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        17 hours ago

        Which is why you farm off stuff like this to third parties whenever possible

        DiscordCorp will get a slap on the wrist and give people an offer of a free six months of discord turbo (so long as you provide payment info so it can auto-renew on month seven).

        But ANY meaningful consequences will go toward Zendesk Corp for not doing what they were supposed to. And… then everyone will just use ZZendesk instead

        • Warl0k3@lemmy.world
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          16 hours ago

          Well, yeah. Discord isn’t exactly at fault here, they’re operating as best they can within the boundaries of a piece of legislation that could be best described as gods gift to the “I-told-you-so” crowd. This breach is exactly what everyone was warning would happen with the UK ID laws, and discord got stung first as they’re one of the few companies trying to adhere to the law in good faith (which, yes, why in hell they’re trying to do this is good faith is a very good question)

          • Axolotl_cpp@lemmy.ml
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            11 hours ago

            Literally days ago i was accessing a nsfw channel and i got “well, you should send to us your ID and things so i can verificate you” and i thought “no way! I don’t want to give my infos, if they have a data breach we are all doomed” and i ignore, well i don’t want to say “i told you so” but…

    • Assassassin@lemmy.dbzer0.com
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      17 hours ago

      Here’s the information directly from the FAQ as of right now:

      Q: Is my data stored when I use Face Scan or Scan ID verification?

      A: Discord and k-ID do not permanently store personal identity documents or your video selfies. The image of your identity document and the ID face match selfie are deleted directly after your age group is confirmed, and the video selfie used for facial age estimation never leaves your device.

      • LyD@lemmy.ca
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        17 hours ago

        That sounds like the video stays on your device but the photos do not.

      • Ganbat@lemmy.dbzer0.com
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        13 hours ago

        Yeah, but those methods of verification weren’t the subject of this breach, this was some manual bullshit done through Zendesk.

    • floofloof@lemmy.ca
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      17 hours ago

      Where is that small print? It should be archived before Discord tries to change it.

  • Avid Amoeba@lemmy.ca
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    17 hours ago

    To the surprise of no one here. This is the first thing I think of when a system wants me to upload an ID.

    • x00z@lemmy.world
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      1 hour ago

      Besides some countries, people that had their account flagged as possible underage also need to verify themselves.

      I know a French guy that joked about being 12 in a chat, got reported by a troll that got his account locked, and had to send his ID to unlock it.

      • Warl0k3@lemmy.world
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        17 hours ago

        Just the UK, as far as I’m able to find. Some US users have to verify by clicking the box, but I do not believe they’ve been en-masse required to upload ID or use the UK’s facial recognition nonsense.

        From the discord age verification FAQ:

        The age verification features described in this article are fully available only to users in the United Kingdom and apply to all new and existing UK accounts.

        • Kirp123@lemmy.world
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          17 hours ago

          So I guess it was only UK ones. For some reason I thought they were asking pictures in the US too.

          • Warl0k3@lemmy.world
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            17 hours ago

            You might be confusing it with how several states have attempted to implement identity verification for access to porn sites (which has so far avoided a similar scandal to this one by virtue of rampant, contemptuous noncompliance on the part of the porn sites)