Now, the company says it imagines an “Uber-type of setup” to fill their ranks, with gig workers logging in remotely to argue with customers from the comfort of their own homes.
So they’re using their spectacular failure as a chance to exploit their new ‘employees’ via the gig economy.
Fuck them. They have learned nothing about respect or decency, and I hope they continue to crash and burn.
I stopped reading at Financial Tech startup. From that alone I know what kind of people we’re dealing with here.
Something about FinTech…it just attracts the worst possible people.
Klarna? The usury company? The “preys on kids who failed the Algebra 2 test on interest” company?
Klarna sucks balls. “We’re your friend! We help you buy things!*”
*APR 69%; yearly fee: Left limb. Firstborn children no longer accepted.
And how many of these Uberserfs will be located in developed countries making good salaries? None, you say?
I hope whoever’s running that company gets cancer and dies.
Reverse onion. I thought this was satire at first.
Now, the company says it imagines an “Uber-type of setup” to fill their ranks, with gig workers logging in remotely to argue with customers from the comfort of their own homes.
Alternate headline: “Identity thieves salivating at prospects of gain unvetted positions at consumer financial company”
The buy-now-pay-later company had previously shredded its marketing contracts in 2023, followed by its customer service team in 2024, which it proudly began replacing with AI agents.
A few months after freezing new hires, Klarna bragged that it saved $10 million on marketing costs by outsourcing tasks like translation, art production, and data analysis to generative AI. It likewise claimed that its automated customer service agents could do the work of “700 full-time agents.”
As Siemiatkowski told Bloomberg, “cost unfortunately seems to have been a too predominant evaluation factor when organizing this, what you end up having is lower quality.”
Also, just want to recognize this gem:
Though executives in every industry, from news media to fast food, seem to think AI is ready for the hot seat — an attitude that’s more grounded in investor relations than an honest assessment of the tech — there are growing signs that robot chickens are coming home to roost.
Is it because they realized that you can’t pick on an LLM?
Didn’t work out for ya, did it? The weird thing is when people think incompetent business decisions are one more reason to hate AI.
AI can be a useful tool and I think it will slowly become more common in the workplace, for example it can be very convenient for knowledge retrieval, but it’s laughable to think that it can replace humans. I’d wager any time “AI” can replace a human the job could’ve already been automated through other means.
LLMs are absolute garbage for knowledge retrieval.
It’s not true.
Vector dbs and LLMs are really powerful at knowledge retrieval.
See notebooklm and open-source alternative.
